Helpful Information and Frequently Asked Questions
Frequently Asked Questions
'My Account' Questions
How do I change my account information?
What is your return and exchange policy?
What would I submit a ticket for?
How do I check on the status of a ticket once I've submitted it?
Can I save my shopping cart even if I'm not ready to order?
Can I save more than one shopping cart so I can separate my order?
What if I want to give a review of something I've used?
I have a new shipping address. How do I change it in my account?
What methods of payment do you accept on the website?
Can you purchase a gift card from Fisher Tools?
Can I track my orders through the website?
What methods of payment do you accept in-store?
What if I want to use different payment methods for multiple orders?
General Questions
Why are some products only available in-store?
Is your store inventory different than your online inventory?
If an item is in-stock on your website, is it also available at your actual store?
Shipping & Freight Questions
How much are shipping charges?
Which shipping companies do you use?
When is your Shipping cutoff time?
What if I need my order delivered by a specific date?
How long will it take for my order to arrive?
Why can't I get certain items shipped to me?
What happens if my order gets damaged during shipping?
What taxes am I responsible for?
If my order requires freight shipping, who is responsible for unloading my order?
Follow us on Google Plus
